Payment & Shipping
At Root Children you can choose from the following payment methods:
- iDEAL. With this payment method you can handle the payment directly with your own bank during the ordering process. You pay in your trusted internet payment environment.
- Transfer in advance. You can transfer the total amount to Knab account NL79 KNAB 0258 9984 74 in the name of Root Children. State clearly the order number with your payment. We will send the order as soon as the payment has been received.
-Paypal. With this payment method you can handle the payment directly during the ordering process.
We ship orders for free from € 125 within the Netherlands, from € 200 free in Europe and € 250 free worldwide. We send all packages with track and trace via PostNL. You will receive an email with the track and trace code when the package is received by PostNL. On working days that is usually in the evening.
The Netherlands: Mailbox package: € 3.95. Package: € 6.95 up to 5 kg.
EU countries: Package: € 13 up to 2 kg.
Europe (Non-EU): Mailbox package: € 13.95. Package: € 18.50 up to 2 kg.
Worldwide: Mailbox package signed for: € 16.95 up to 2 kg. Package signed for: € 29.30 to 2 kg.
Orders placed on a working day before 3 p.m. will usually be shipped the same day. Orders placed after 3 p.m. will be shipped the next working day.
International orders ordered before 3:00 PM are also shipped the same day.
Do you order something with a longer delivery time together with items that are in stock? Basically we will then take the longest delivery time. Send us an e-mail if you prefer to do this differently.
It is also possible to have your order delivered directly to a PostNL collection point within the Netherlands. For this option please enter the name and street of the desired collection point in the comments field during the ordering process.